How to Return an Item

Initiating a Return

Returning an item is easier than ever! Please follow these steps to start the online return process*:

• Click Here and sign into your account.
• Click the Orders & Returns tile from your Dashboard in My Account.
• Click Return Item next to the item you want to return.
• Provide your return information. Click Submit Return.
• Click Get Label to select your return label delivery, and follow the included instructions to return your item.
  • You will receive a link with three options to receive your return shipping label: Get Mobile Code (no printing required!), Print Label or Email Link. For more information on these options, click here .
  • If you did not elect to use our return shipping label, please make note of your return shipping address and RMA number.

We will also send you a return confirmation via email that includes your UPS return link, and return instructions.

NOTE: If returning on your own, please note that returns must be sent through a reliable, traceable carrier. We cannot accept hand delivered returns to our warehouses.

*Canadian customers, please contact us directly at 866-596-5840 for instructions on how to return your item.

Packaging your return

Ensure that your item is packaged well and is in a box suitable for shipping. If you can use the original packaging that the item came in, that is great! If it is not usable, that's ok. Any box that you have that fits the item and will protect it from damage as it makes its way back to us is fine.

Bed Bath & Beyond is unable to send a box to send your return back in, so please make sure you keep that packaging until you are sure you do not need to return the item.


Guest Checkout Return

If you used Guest Checkout to place your order, please follow these steps:

• Create an Bed Bath & Beyond account with the same email address you used to place your order.

• Once you create your account, follow the steps above to return your item.

Click here to get started on your return.

If you want to return an item you received as a gift, Contact Customer Care for assistance.
 

For more information about returns, please review our Standard Return Policy

International customers, see our International Returns page to learn more.